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After our team had contacted the casino, it was discovered that the penalty had been applied in error. The casino had reimbursed the player’s balance with the confiscated amount and had apologized. The player confirmed the receipt of the funds and considered the matter to have been resolved. However, you may need to verify your identity before making withdrawals from Joycasino online. Using a Joycasino mirror ensures uninterrupted access to your account, allowing you to claim bonuses, make deposits, and play without restrictions.
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